Z-VISION WARRANTY

Z-VISION WARRANTY


Fox Dog Outfitters Pty Ltd offers a limited 3-year warranty for all light housings, LEDs, internal electronics, and tail caps. 


Using batteries other than Z-Vision 18650 protected batteries may cause irreversible damage.


The warranty covers workmanship defects.


The warranty does not cover damage caused by misuse, abuse, or using non-Z-Vision 18650 PCB-protected batteries.


CHARGERS, BATTERIES, QUICK MOUNTS, CARRY CASES, AND OTHER LISTED ACCESSORIES


Fox Dog Outfitters Pty Ltd offers a limited 1-year warranty for all chargers, batteries, quick mounts, carry cases, and other listed accessories.


In the unlikely event of a warranty claim for a faulty Z-VISION product, Fox Dog Outfitters Pty Ltd will repair or replace it if the fault is found to be caused by or is a result of a manufacturing defect.


A copy of your proof of purchase will be required to determine that the Z-VISION product was purchased from and authorised reseller who has purchased the product directly from Fox Dog Outfitters Pty Ltd. This will also determine if the product remains within the warranty period. Warranty will only apply to the original purchaser from the authorised reseller. We do not offer warranty for products purchased from non-authorised resellers.


WARRANTY EXCLUSIONS


Warranty does not cover accidental damage, abuse, or misuse. Warranty does not cover damage caused by using the product other than what it was intentionally designed for. Warranty will be void if there is any evidence of tampering. Warranty will only cover genuine manufacturing faults. If a warranty claim is placed and it is found to be from user error or user misunderstanding, the product will be repaired and returned to the customer for a fee.


WARRANTY CLAIM PROCESS


All warranty claims should be made direct to:


Fox Dog Outfitters Pty Ltd


3 Charles Street,


Allenby Gardens


South Australia 5009


info@foxdog.com.au